Frequently Asked Questions
Everything you need to know about shopping with MINAR. If you have more questions, our support team is here to help.
What is MINAR's shipping policy?
We offer standard and express shipping worldwide. Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
How do I determine my correct size?
Every product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing it to our chart, as our curated collections may have slight variations in fit between contemporary and classic styles.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, you can return or exchange unworn items with original tags attached within 30 days of delivery. Please note that sale items are eligible for store credit only.
Which payment methods do you accept?
MINAR accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay in select regions.
How should I care for my MINAR garments?
To ensure longevity, we recommend following the specific care label found inside each garment. Most of our delicate fabrics require hand washing or dry cleaning, while our everyday essentials are machine washable on a cold cycle.
Can I track my order once it has been placed?
Yes. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.